topic Re: not receiving calls in Get Support

not receiving calls

maddisyn2536 — Thu, 22 Dec 2022 23:53:05 GMT

Hi everyone.
For some reason I have not been able to receive calls lately. I can text and receive texts fine, and make calls but cannot get any first time calls, though if they call 2 times in a row I can receive it.
I have checked my do not disturb, restarted my phone and just about anything you can think of. Hoping someone can help me out, thanks.

Re: not receiving calls

HALIMACS — Fri, 23 Dec 2022 00:02:40 GMT

It certainly sounds like an option within Do Not Disturb whereby you can select to have repeated calls within a specified time-frame ring through.

Check the DND settings for this option, and adjust as necessary.

Re: not receiving calls

maddisyn2536 — Fri, 23 Dec 2022 00:09:55 GMT

hey there! I have checked though my iPhone and all DND is all off & focus.
any other ideas?

Re: not receiving calls

hairbag1 — Fri, 23 Dec 2022 00:24:05 GMT

@maddisyn2536....make sure calls aren't going to your car via bluetooth.

I know...it's a longshot !

Re: not receiving calls

cellphoneuser1 — Fri, 23 Dec 2022 00:30:23 GMT

@hairbag1 It can't be going to bluetooth making it unheard because it works when the other person calls again.

Re: not receiving calls

BKNS27 — Fri, 23 Dec 2022 01:29:52 GMT

@maddisyn2536

You need to reboot your phone by powering it off not restart your phone or turn off the screen. Depending on which model of iPhone you have. If the have a home button, hold down the power and home button and power off.

If it has Face ID, hold down the power and volume up button and power off.

When you power back on, it should show the Apple logo.