topic Re: Can't get into my self serve account because I'm locked out of the email. in Get Support

Can't get into my self serve account because I'm locked out of the email.

ew1 — Thu, 22 Dec 2022 20:36:26 GMT

when i sign in i cant because im locked out of the email i used to sign up with. and i want to change the email

esjliv — Thu, 22 Dec 2022 20:38:25 GMT

@ew1 - to change the email connected to your My Account, submit a ticket to CSA to have them change it for you.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

Yummy — Thu, 22 Dec 2022 20:41:12 GMT

Contact agent to reset your access and change your email

To Contact CSA-agent; there are 2 methods:

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+)Here