topic Re: Email reset in Get Support

Email reset

margaret1973A — Thu, 22 Dec 2022 12:22:36 GMT

I need to reset my email address inside my account. How can I do this?

Re: Email reset

darlicious — Thu, 22 Dec 2022 12:28:23 GMT

@margaret1973A

To change your self serve account email you must contact customer support as only they can change your email for you. Scroll down the page and click on SIMon to submit a support ticket or send a private message.

Then keep an eye on your private message box the envelope icon at the top right corner of your screen next to your avatar for a little number to pop up indicating a reply from a CSA. Responding promptly will speed up service times but expect a reply within the hour.

Re: Email reset

hycm53 — Thu, 22 Dec 2022 12:58:42 GMT

@margaret1973A wrote:
I need to reset my email address inside my account. How can I do this?

Chat with Simon for changing login email address, if Simon can’t help, he would let you open a ticket.
https://www.publicmobile.ca/en/on/get-help

Re: Email reset

computergeek541 — Thu, 22 Dec 2022 16:02:18 GMT