topic Sim not recognized while activation process in Get Support

Sim not recognized while activation process

Preachers — Thu, 22 Dec 2022 03:26:33 GMT

When I attempt to activate my Sim it is indicating that it is invalid

Re: Sim not recognized while activation process

computergeek541 — Thu, 22 Dec 2022 03:26:17 GMT

@Preachers wrote:
When I attempt to activate my Sim it is indicating that it is invalid

Is it a new SIM card? Public Mobile SIM cards can't be re-used.

Re: Sim not recognized while activation process

softech — Thu, 22 Dec 2022 03:28:45 GMT

@Preachers was the sim card ever used? Only brand new sim card can be used for activation. Sim card cannot be reused a second time

Or did you activate just moment ago and got stuck at payment? if so, it could be that the first activation stuck and hence your later attempts failed

If you got new sim card, if the error you got was on your first activation, then you can try activate again on a Desktop or Laptop computer or use Incognito mode. But before you reattempt, make sure PM has not charge you yet, check your credit card account to confirm