topic Re: Samsung S7 screen issue in Get Support

Samsung S7 screen issue

Yummy — Wed, 21 Dec 2022 21:51:49 GMT

My S7 developed black line about 2.5cm at the bottom of the screen. Nothing is visible in that part even though screen is responsive to touch and whatever icon or keys from keyboard are under the black line are responding to a touch.

If I heath it up (hair dryer or heath gun) black line is gone and full screen is visible again.

Any idea how to fix it beside replacing screen which I am not willing to do.

Re: Samsung S7 screen issue

softech — Wed, 21 Dec 2022 22:02:00 GMT

@Yummyif it is a hardware issue, I don't think there is anything you can do other than screen replacement. I think is is around $150 to $200 if you bring it to a local repair shop

of course you can try reset the phone first, but I doubt that would fix you issue

Re: Samsung S7 screen issue

walker1 — Wed, 21 Dec 2022 22:07:38 GMT

You should ask user koen4224 since they fix phones for a living and they probably won't be guessing.

Re: Samsung S7 screen issue

Metal1967 — Wed, 21 Dec 2022 22:07:48 GMT

Wear sunglasses.. then you won’t notice it as much…😂

Re: Samsung S7 screen issue

Yummy — Wed, 21 Dec 2022 22:24:52 GMT

@walker1 wrote:
You should ask user koen4224 since they fix phones for a living and they probably won't be guessing.

Sent him/her a note. Lets see what it says. Thanks!

Re: Samsung S7 screen issue

walker1 — Wed, 21 Dec 2022 22:32:42 GMT

Maybe I'll get a finder's fee or commission out of it. lol

Re: Samsung S7 screen issue

softech — Wed, 21 Dec 2022 22:37:31 GMT

when you have experience, it is not a guess

Re: Samsung S7 screen issue

BKNS27 — Wed, 21 Dec 2022 23:19:44 GMT

@Yummy

It sounds like a screen issue. The problem with Samsung is battery & screen replacement are expensive because you have to remove the front and back of the screen.