topic Plans in Get Support

Plans

Cellphone10 — Wed, 21 Dec 2022 20:39:06 GMT

If I upgrade my plan to 15GB for 4G speed data for $40 would I be able to switch back to my old plan?

Re: Plans

LeePublic — Wed, 21 Dec 2022 20:40:15 GMT

What's your old plan?

Once you switch, there's no looking back on the old plan you may have.

Re: Plans

Hollister — Wed, 21 Dec 2022 20:40:45 GMT

@Cellphone10

You can only switch back to your old plan if it is still available in self service. If you do change your plan make sure to choose change on next renewal date. You will not get any credit if you change plan immediately.

Re: Plans

softech — Wed, 21 Dec 2022 20:41:27 GMT

@Cellphone10 which old plan do you have?

Anyway, you can only switch to currently available plan. If your current plan is not there now, then you won't

But keep in mind, plans could change, the plan you see now could be gone anytime. PM has been adjusting plans lately

I would say $15, $25, and $35 plans will likely be there all the time. If you have other plan, they might or might not be there next time when you want to change back

Re: Plans

Cellphone10 — Wed, 21 Dec 2022 20:46:44 GMT

Will I still be eligible for my reward of $2 for autopay and $1 referral. Which would make my bill for $37 instead of $40.

Re: Plans

Quigley — Wed, 21 Dec 2022 20:47:16 GMT

@Cellphone10

Yes, you can switch back to your old plan if it's still available, at that time.

Plans come and go . There always changing.

Re: Plans

Hollister — Wed, 21 Dec 2022 20:48:13 GMT

@Cellphone10 wrote:
Will I still be eligible for my reward of $2 for autopay and $1 referral. Which would make my bill for $37 instead of $40.

Yes, you would….rewards are not tied to plan changes.

Re: Plans

Quigley — Wed, 21 Dec 2022 20:49:10 GMT

@Cellphone10

You won't lose rewards, because they are attached to your account and not your plan.

Re: Plans

Cellphone10 — Wed, 21 Dec 2022 20:53:26 GMT

Thank you