topic Re: How do I change my email? in Get Support

How do I change my email?

Danatrenholm — Mon, 19 Dec 2022 19:31:07 GMT

I am trying to add 2 phone numbers to my account and want to have under 1 email, but it does not seem possible, how do I change my email address to my daughter's?

Re: How do I change my email?

walker1 — Mon, 19 Dec 2022 19:34:24 GMT

@Danatrenholm

To change your email address you'll have to get help with that from a Customer Support Agent.

Use the Chatbot Simon to get a service ticket started first.

Re: How do I change my email?

softech — Mon, 19 Dec 2022 19:38:03 GMT

@Danatrenholm sorry, this cannot be done.

PM system is one number one account/one email address. So, your 2nd number would have to be created under a new account with a different email address.

Even open ticket with customer support agent wont' help as they cannot help to combine them due to the system limitation