topic VVM on iPhone in Get Support

VVM on iPhone

Facebookphobic — Sun, 18 Dec 2022 15:32:44 GMT

Hello!

I have a quick question: how to disable the notifications (SMSs sent by the device) for Visual Voice Mail on an iPhone?

Re: VVM on iPhone

dust2dust — Sun, 18 Dec 2022 15:37:08 GMT

Do you get notifications for all the texts that you send?

Re: VVM on iPhone

softech — Sun, 18 Dec 2022 15:44:29 GMT

@Facebookphobic is your case similar to this one?

https://productioncommunity.publicmobile.ca/t5/Get-Support/iPHone-Visual-Voicemail/m-p/430719

I hope you don't have to go through that

Another thing is is your iOS up to date? There is another post about once the iOS is updated, the text gone away

Re: VVM on iPhone

Quigley — Sun, 18 Dec 2022 15:46:31 GMT

@Facebookphobic

You should be able to disable those notifications from the settings in your iPhone.

Go to the notification settings and either turn them off or set them to silent.

Re: VVM on iPhone

CountyDownIeUk — Sun, 18 Dec 2022 16:31:58 GMT

My guess.....focus, do not disturb,

Re: VVM on iPhone

BKNS27 — Sun, 18 Dec 2022 16:44:00 GMT

@Facebookphobic

You can disable by going to Settings>Messages>Notifications>disable Badges.

Re: VVM on iPhone

Facebookphobic — Sun, 18 Dec 2022 17:23:18 GMT

Sending them automatically to the short code (#) 474663

Re: VVM on iPhone

hTideGnow — Sun, 18 Dec 2022 17:31:45 GMT

HI @Facebookphobic

you just ported your number into PM/

Those texts are iOS sending updates to 474663 to try to register FaceTime or iMessage connection with the new number.

Re: VVM on iPhone

dust2dust — Sun, 18 Dec 2022 17:49:58 GMT

But do you get notifications for any and all SMS messages you send out? I don't mean just these. If you do and that's a feature you like then it would seem that they should eventually stop. If you're very unlikely still on the old $13 plan then you should be able to get those retracted from your text count. If it's a feature you don't like then there should be setting to turn off sent SMS notifications. I'll leave that to Apple folks.

Re: VVM on iPhone

umnikke8 — Sun, 18 Dec 2022 19:17:17 GMT

As best I can tell, this is a misconfiguration on Public/Telus's part. The carrier settings information they provide to iOS devices is giving them information for Visual Voicemail config, but there is no infrastructure setup to respond. So the devices endlessly query trying to get a response from non-existent servers.