topic Re: Payment in Get Support

Payment

Sugapoon — Sun, 18 Dec 2022 10:35:58 GMT

Public mobile have taken $101 from my account and still tell me I need to pay $90 for my services this have me really lost

Metal1967 — Sun, 18 Dec 2022 10:46:02 GMT

@Sugapoon You’ll need to message aCS agent.. nothing the community can do to help with billing..

Sugapoon — Sun, 18 Dec 2022 10:49:28 GMT

How do I do that

Sugapoon — Sun, 18 Dec 2022 10:50:43 GMT

How do I contact them

hycm53 — Sun, 18 Dec 2022 11:35:43 GMT

@Sugapoon wrote:
How do I do that

Chat with Simon for overcharged, if Simon can’t help, he would let you open a ticket.

Quigley — Sun, 18 Dec 2022 12:12:46 GMT

Public Mobile is definitely not for everyone and can be frustrating at times.

Inquiries having to do with your billing should be directed to a Customer Support Agent directly.

Use the Chatbot Simon to get a service ticket started first. Then explain your problem.

You'll find the link for the Chat Bot Simon at the bottom of this page.