topic Plan Usage Information. in Get Support

Plan Usage Information.

cprnicus — Thu, 15 Dec 2022 20:09:49 GMT

It seems just about every time I go to check data usage on my plan it always comes up with the below message. This wasn't the case before Telus got their talons back into the mix. What's the scoop people?

Sorry, we didn’t find what you were looking for.

Looks like the page you are looking for is unavailable or undergoing maintenance. (Error Code : 404)

Go to My Account Page

Re: Plan Usage Information.

Dunkman — Thu, 15 Dec 2022 20:11:46 GMT

@cprnicus

The self service account page is finicky. Try a different web browser, clear cache or incognito mode. Or even try a different device.

Re: Plan Usage Information.

hairbag1 — Thu, 15 Dec 2022 20:12:14 GMT

PM site has been glitchy all day here.

Re: Plan Usage Information.

walker1 — Thu, 15 Dec 2022 20:12:55 GMT

@cprnicus

Your probably looking at old cached information.

Try logging into your account using a different browser in incognito or private mode instead. Try again.