topic Re: Related to port out from Lucky to Public sim in Get Support

Related to port out from Lucky to Public sim

Ashishvora789 — Tue, 13 Dec 2022 14:37:33 GMT

How to start public simcard with continue old number what's the process for Activization. Can anyone help me? @Port

Re: Related to port out from Lucky to Public sim

will13am — Tue, 13 Dec 2022 14:41:29 GMT

@Ashishvora789 , this help article will walk you through all aspects of the activation process.

https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up

Re: Related to port out from Lucky to Public sim

Meow — Tue, 13 Dec 2022 14:43:30 GMT

- Get new PM SIM card.

- Open PM account and activate SIM. You would need unique email and to pay a bill right away for the next 30 days of service.

- For starters pick any phone number in your desirable area code. (You can initiate transfer number when you activate SIM but I personally prefer this way not to mess things up.)

- Verify all services work as expected: SMS/calls/Internet.

- Initiate number transfer from old provider; BOTH accounts have to be active and in good standing.

- KEEP old SIM in your phone; you will receive transfer authorization request very soon.

- Reply Yes to request within 90 minutes.

- All done; in a few hours your PM number should be your transferred number.

Re: Related to port out from Lucky to Public sim

softech — Tue, 13 Dec 2022 14:46:07 GMT

@Ashishvora789

First, make sure you have a PM sim card. Either get it from Telus or Koodo store or order from Amazon.ca

And make sure your Lucky account is still active

You will activate yourself here

https://activate.publicmobile.ca/

On step 2 , choose "I want to bring my existing phone number with me" and follow the step to pick Lucky Mobile as your carrier and provide your Lucky account # as the porting information (better to provide account # than IMEI)

Once the activation is completed, still have your Lucky sim card in the phone. Lucky will send you a text to confirm if you are leaving. You need to reply YES within 90 mins.

Once you replied, you can put your PM sim card in the phone. Reboot your phone every 30 mins and check if PM sim is receiving incoming calls. if so, the porting is completed and your Lucky account will also be closed by the process

Enjoy PM

Re: Related to port out from Lucky to Public sim

Shan15 — Tue, 13 Dec 2022 15:01:54 GMT

You can get a sim from Public Mobile.

https://publicmobile.ca/en/on/sim-card

Here is the instruction to activate and port your number.

https://publicmobile.ca/en/on/portal/activation