topic Re: PASSWORD UPDATE, CANNOT SIGN IN in Get Support

PASSWORD UPDATE, CANNOT SIGN IN

bmaru — Mon, 12 Dec 2022 21:32:43 GMT

Hi,

I have been trying to log onto my account but not able to... I need to update my password and payment details.

please help!!!

bharat maru

HALIMACS — Mon, 12 Dec 2022 21:34:21 GMT

It's always best to clear cache and cookies, then open an incognito tab before logging into self-serve.

The site has caching issues and this alleviates that.

Once you're in, you can always tap the refresher icons:

dabr — Mon, 12 Dec 2022 21:34:34 GMT

@bmaru Try using incognito/private mode or clear cache/cookies or another browser as PM's self serve site lots of caching issues.

bmaru — Tue, 20 Dec 2022 17:16:03 GMT

Thank you very much - managed to login to my account :)))