topic Re: Recent Promotions in Get Support

Recent Promotions

CSHlou — Mon, 12 Dec 2022 21:16:06 GMT

I have recently claimed the one-time 2GB free data, 500 int’l long distance minutes plus the 1GB bonus free data; however, it only shows the 2GB and 500 minutes under add-on usage on my account. The 1GB bonus is missing. Can you please find out what’s wrong? Thanks

Cynthia

Re: Recent Promotions

softech — Mon, 12 Dec 2022 21:18:15 GMT

@CSHlou the 1GB is ONLY for people on the new My Rewards system Public Points

If you are one of them, just log into My Rewards https://www.publicmobile.ca/myrewards

go to the Catalogue section, there will be a 1GB data for free for you to redeem there

if you are on the old rewards system, then, you don't have that extra 1GB

Re: Recent Promotions

hTideGnow — Mon, 12 Dec 2022 21:23:00 GMT

HI @CSHlou

2GB and 500 LD mins are for everyone

The 1GB is only for Public Points rewards. Login to Rewards site and look for Free Holiday 1GB Data. Add that to cart and complete the transaction