sujet Re: My Cell Phone dans Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920470#M631465 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/268546">@CoachEd</a>&nbsp;</P><P>Did you reply to the text confirming that you are porting over to PM with the old SIM in your phone? You have 90 minutes to reply or porting will be cancelled.</P><P>If you missed this important procedure then you need to contact a CS_Agent via (create ticket) SIMon Chatbot bottom of page or private message them on the envelope icon.</P><P>Also try rebooting your phone by powering off then power back on.</P> Mon, 12 Dec 2022 19:56:58 GMT BKNS27 2022-12-12T19:56:58Z My Cell Phone https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920455#M631452 <P>My phone will not receive call, it says I am not available.&nbsp; I can call out.</P> Mon, 12 Dec 2022 19:49:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920455#M631452 CoachEd 2022-12-12T19:49:49Z Re: My Cell Phone https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920462#M631459 <P>Is it a new phone recently ported? I would restart device wait a bit and try again.&nbsp;</P> Mon, 12 Dec 2022 19:53:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920462#M631459 WolverineCaz 2022-12-12T19:53:27Z Re: My Cell Phone https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920467#M631462 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/268546">@CoachEd</a>&nbsp;wrote:<BR /><P>My phone will not receive call, it says I am not available.&nbsp; I can call out.</P><HR /></BLOCKQUOTE><P>You just port in? Try reboot the phone.&nbsp;</P> Mon, 12 Dec 2022 19:54:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920467#M631462 hycm53 2022-12-12T19:54:26Z Re: My Cell Phone https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920470#M631465 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/268546">@CoachEd</a>&nbsp;</P><P>Did you reply to the text confirming that you are porting over to PM with the old SIM in your phone? You have 90 minutes to reply or porting will be cancelled.</P><P>If you missed this important procedure then you need to contact a CS_Agent via (create ticket) SIMon Chatbot bottom of page or private message them on the envelope icon.</P><P>Also try rebooting your phone by powering off then power back on.</P> Mon, 12 Dec 2022 19:56:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-Cell-Phone/m-p/920470#M631465 BKNS27 2022-12-12T19:56:58Z