topic Re: Login in Get Support

Login

Whit4d — Mon, 12 Dec 2022 17:59:49 GMT

It says to many login attemps. So what do i do now?

Re: Login

will13am — Mon, 12 Dec 2022 18:00:22 GMT

@Whit4d , try login again using incognito mode on the browser.

Re: Login

softech — Mon, 12 Dec 2022 18:01:01 GMT

@Whit4d just close the browser and relaunch and try again

you can also try to use Incognito mode

Re: Login

hycm53 — Mon, 12 Dec 2022 18:13:02 GMT

@Whit4d wrote:
It says to many login attemps. So what do i do now?

Wait for one hour, then try again.

But this time you should use private or incognito mode to login, try use computer to login.

Re: Login

Meow — Mon, 12 Dec 2022 18:56:22 GMT

Try in a hour or so and use incognito/private browser mode.

Do NOT change password. If you do, wait 20min to attempt to log in.

Re: Login

computergeek541 — Mon, 12 Dec 2022 21:56:24 GMT

@Meow wrote:
Try in a hour or so and use incognito/private browser mode.
Do NOT change password. If you do, wait 20min to attempt to log in.

There's no need to wait an hour before trying again, and there's also no 20 minute delay after changing passwords. After clearing the cache, clearing the cookies, closing, and resarting the browser (or using the mentioned incognito mode), Self Serve will accept more login attempts immediately.