topic Re: 500 free international minutes in Get Support

500 free international minutes

Marion63 — Sun, 11 Dec 2022 23:31:26 GMT

Is there a list of countries included in the 500 free international minutes?

Re: 500 free international minutes

NDesai — Sun, 11 Dec 2022 23:35:05 GMT

@Marion63 Yes
"Countries included in international long distance include: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada. Any unused minutes will roll over to your next cycle."

EDIT: Uhmm, where is India in that list?

Re: 500 free international minutes

NDesai — Sun, 11 Dec 2022 23:36:54 GMT

This seems to be the correct list: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

Re: 500 free international minutes

dust2dust — Sun, 11 Dec 2022 23:37:25 GMT

Uhmm where is Canada and the US i n that list? 🙂 That's not the 500 minute list. This is:

Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

Re: 500 free international minutes

HALIMACS — Sun, 11 Dec 2022 23:56:14 GMT

@Marion63

The community's own @darlicious posted the below earlier, it's quite helpful 😁 :

" The official list includes:

International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.

Unofficially it also includes the countries on the $15/300min international add on:

Countries included in international long distance include: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela.

It also includes:

Macao and Taiwan.

There are other countries that can be called unofficially that are discovered by trial and error like today we found out you can call Iran....for free currently as it does not use minutes off any of the holiday add ons. "

Re: 500 free international minutes

darlicious — Sun, 11 Dec 2022 23:59:45 GMT

@HALIMACS

Lol....

@Marion63

As above to avoid repeating myself. 🦜

500 minutes

Marion63 — Mon, 12 Dec 2022 00:06:14 GMT

🙂

Thank you to all who answered my question regarding the 500 international minutes.

Re: 500 minutes

HALIMACS — Mon, 12 Dec 2022 00:09:43 GMT

You're very welcome, @Marion63

🙂

Re: 500 free international minutes

CountyDownIeUk — Mon, 12 Dec 2022 02:26:58 GMT

@Marion63

The official list is here.

Why it includes Canada as international is another quirk from PM. It was worded the same last year.

But I do believe if you are on the $15 plan and have no Canada Wide minutes left, PM will then use one of your LD add ons. Which add on, first, I have no idea.

Also review what @HALIMACS says....the list is actually larger. Never the less, it’s a nice freebie!!

Re: 500 free international minutes

sqcd111 — Tue, 08 Aug 2023 22:39:16 GMT

Does the 500 minute only for you to call from Canada? if you out of Canada, does it still work or no?

Re: 500 free international minutes

softech — Tue, 08 Aug 2023 22:41:52 GMT

@sqcd111

YES, those minutes are only to be used to call FROM Canada

When you are in US , you need US roaming add-on to call back Canada

When you are in other countries, there is no PM service there other than US

Re: 500 free international minutes

sqcd111 — Tue, 08 Aug 2023 22:47:55 GMT

thank you