topic Multiple users in family in Get Support

Multiple users in family

sarbearbug — Sun, 11 Dec 2022 04:52:16 GMT

I am rather new to PM. I would like to add my kids for a talk and text plan. Can they be registered under my account? Do I need to sign them up individually with separate email addresses? I would rather have everything registered under me so I can manage the payments etc.

Re: Multiple users in family

softech — Sun, 11 Dec 2022 04:38:04 GMT

@sarbearbug sorry, PM system is one email for one account/phone number

so, you will need to use different email addresses for other accounts.

Re: Multiple users in family

JK8 — Sun, 11 Dec 2022 04:38:34 GMT

@sarbearbug

Each account must have a separate email account. The payment card can be the same.

Re: Multiple users in family

pmbc — Sun, 11 Dec 2022 06:10:03 GMT

If you're using gmail.com or outlook.com you can use an alias email address for your primary email address. All of the messages to the alias email addresses will go to your 1 mailbox. At least you can do this to receive any emails from PM in 1 mailbox.

Re: Multiple users in family

computergeek541 — Sun, 11 Dec 2022 06:14:51 GMT

@pmbc wrote:
If you're using gmail.com or outlook.com you can use an alias email address for your primary email address. All of the messages to the alias email addresses will go to your 1 mailbox. At least you can do this to receive any emails from PM in 1 mailbox.

There are specific aspects of the Public Mobile service/of the Self Serve account that don't work properly if an e-mail address is provided that has a plus sign. I only recommend an alias using periods in the address.

Re: Multiple users in family

pmbc — Sun, 11 Dec 2022 06:28:42 GMT

@computergeek541 wrote:
There are specific aspects of the Public Mobile service/of the Self Serve account that don't work properly if an e-mail address is provided that has a plus sign. I only recommend an alias using periods in the address.

That's a fair caveat. Nice thing about outlook.com is that it allows 10 entirely different alias' that don't have to be a variation of the primary address. No I'm not shilling for outlook.com. 😊

Re: Multiple users in family

computergeek541 — Sun, 11 Dec 2022 14:56:31 GMT

Re: Multiple users in family

computergeek541 — Sun, 11 Dec 2022 16:06:08 GMT

Re: Multiple users in family

Luddite — Tue, 20 Dec 2022 19:43:10 GMT

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