topic Re: Account login in Get Support

Account login

golfguy — Sat, 10 Dec 2022 18:02:06 GMT

Why is it that I can never sign into my account. We have a free offer just sign into your account but it never works

Re: Account login

Outdoorsman — Sat, 10 Dec 2022 18:05:01 GMT

@golfguy hi use a differrent browser in private or incognito mode and try to sign in

Re: Account login

Yummy — Sat, 10 Dec 2022 18:08:39 GMT

Public Mobile has web page cache issue so you might be looking at obsolete status. Click on little spinner refresh icons lower down. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

Re: Account login

hTideGnow — Sat, 10 Dec 2022 18:13:07 GMT

hi @golfguy just try clear cache and restart browser before you login. OR Use private or Incognito mode

For the freebie, you just need to reply YES2 to the text. no need to login to claim. But if you are on new rewards, then login to My rewards site to redeem the extra 1Gb

Re: Account login

BKNS27 — Sat, 10 Dec 2022 18:25:25 GMT

@golfguy

You don’t need to sign into your account to get the free More is Merrier offer.

It will go to your phone as a text and you need to reply to it with YES2.

But you do need to login to your account to check to see if the bonuses are added into your account.