topic Re: login - over charge payment in Get Support

login - over charge payment

kimiakebriti — Sat, 10 Dec 2022 15:18:49 GMT

hi, i transfered my nymber and wanted to cancel ore authrised payment. byt my account has beed disabled and i am not able to login any more.

please let me know how i can secure my card from being charged,,,,,

Re: login - over charge payment

softech — Sat, 10 Dec 2022 15:21:56 GMT

@kimiakebriti no extra work needs to be done. PM won't charge you again.

Once account is transferred (ported), your PM account will then be closed , that's why you cannot login again. As account is now closed, PM won't charge you anymore

If you are worry, just monitor your credit card transaction.

Re: login - over charge payment

CGO — Sat, 10 Dec 2022 15:21:48 GMT

No worries. contact PM agent or creditcard.

Re: login - over charge payment

Yummy — Sat, 10 Dec 2022 15:37:21 GMT

As soon as you port out your number your PM account is Closed forever, all benefits and any credit balance lost.

You cannot log in anymore nor account can be recovered.

In most cases extra charge does not occur.