topic Re: Referral Reward in Get Support

Referral Reward

wendykcw — Fri, 09 Dec 2022 22:21:35 GMT

On Friday, 2 December I referred my husband to Public Mobile with referral code given. However, up until now, I don’t see the reward showing up my account ( $2 off from my bill and my husband’s bill) Also, my husband and myself should get an additional $10 each.

Re: Referral Reward

Yummy — Fri, 09 Dec 2022 22:24:33 GMT

Are you on old rewards? If yes you will get $1 off on next renewal.

Why do you expect your husband to get ANY $ off?

Public Mobile has web page cache issue so you might be looking at obsolete status. Click on little spinner refresh icons lower down. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

Re: Referral Reward

Quigley — Fri, 09 Dec 2022 22:47:27 GMT

@wendykcw

You as the referer will get the $1 rewards per month, while your husband as the refered will only get the one time $10 bonus credit. Sorry but you don't get the $10 bonus credit.

Edit...

Since you refered your husband before December 12, you'll both be getting the promotional $5 x 5 months RAF credit as well 😊. The first $5 RAF credit will be paid in the first week of January, so look for that credit.

Re: Referral Reward

yackinlyn — Fri, 09 Dec 2022 23:03:46 GMT

yes I did the same thing to my husband on the Dec 4, and no rewards so far, so i contacted the agent, he said he didnot see my refer code entered which is weird. the refered person can contact them and add manually. i just received a message to confrm this. will be within 72 hours.

hubby did get 5 points

Re: Referral Reward

Quigley — Fri, 09 Dec 2022 23:06:11 GMT

Looks like the referral gliche is still around. That's just terrible.

Re: Referral Reward

yackinlyn — Fri, 09 Dec 2022 23:11:15 GMT

that happened to me on the 4th. hopefully they can fix this.

Re: Referral Reward

BKNS27 — Fri, 09 Dec 2022 23:35:11 GMT

@wendykcw

Depending if you are on the old Rewards system or the new Points system (activate your SIM after January 25, 2022).

Only your husband will receive the $10 credit on his second bill but you will receive $1/month (Rewards system) or 1point/month (Points system)

Also, the $2/month credit only applies to members on the old Rewards system for using AutoPay but will only receive 5% in points (Point system) on your monthly payment.

Re: Referral Reward

yackinlyn — Sat, 10 Dec 2022 13:58:58 GMT

FYI we signed second line on the 4th, missing reward just like you, I contacted them, gladly to see the $1 reward was added to the refering accounts, waiting the $10 for the refered account now, please contact the agent, they are quite prompt to reply your PM. make sure you remember your community PIN.