topic Re: incomplete porting in Get Support

incomplete porting

Jojo85 — Fri, 09 Dec 2022 19:08:05 GMT

My previous service provider Rogers, says the porting of my cellular number was not completed. Please resend them a porting request in order that they may process it.

Re: incomplete porting

WolverineCaz — Fri, 09 Dec 2022 19:10:31 GMT

Here's a good link that could be of help https://publicmobile.ca/en/on/get-help/articles/number-transfer-port-troubleshooting

Re: incomplete porting

walker1 — Fri, 09 Dec 2022 19:12:54 GMT

@Jojo85

You can do that yourself by asking a Public Mobile Customer Support Agent

All you need to do is either send a private message to CS_Agent or use the Chatbot Simon to get a service ticket ask for the port request again.

Re: incomplete porting

Outdoorsman — Fri, 09 Dec 2022 19:12:07 GMT

@Jojo85 hi I will send you the porting dept number so that they can reinitiate the transfer request for you check your message envelope