topic Re: sim card in Get Support

sim card

momo517 — Wed, 07 Dec 2022 21:51:22 GMT

why i dont have network on my sim card suddently? where can i contact public mobile

softech — Wed, 07 Dec 2022 21:58:18 GMT

@momo517 login to My Account and confirm what is your account status

Also, you might reboot you phone once and reseat you Sim card

Put your sim in another phone to test if possible

Maybe check also if your phone is blacklisted here

hairbag1 — Wed, 07 Dec 2022 22:01:56 GMT

Has it been working ok up until now ? Dial 611 to confirm if your plan is Active.

Is this a new (2nd hand) phone per chance ?

Meow — Wed, 07 Dec 2022 22:05:33 GMT

Could be cell tower issue. Outage in your area. Your phone just died... all kind of issues.

Try re-seating your SIM. Clean phone's SIM contacts. Try SIM in another phone. Try another SIM in your phone.

BKNS27 — Wed, 07 Dec 2022 23:48:29 GMT

Either your account is suspended or there is an outage in your area.