topic Re: Stop notifications in Get Support

Stop notifications

llibrarian — Wed, 07 Dec 2022 13:42:16 GMT

I accidentally sent the STOP request for promotions and would like to add permission for those to continue. Please advise as to what steps I need to take to reinstate my permission to receive.

Re: Stop notifications

softech — Wed, 07 Dec 2022 13:46:59 GMT

@llibrarian Try to send a START to the same shortcode you sent to

but if you are worry about not receiving the Holiday bonus text, the text actually came from 4911, which is different from other sms text sent by PM. Did you stop that 4911 txt or just 611?

Re: Stop notifications

walker1 — Wed, 07 Dec 2022 13:51:41 GMT

@llibrarian

You'll still get the text for the free holiday gifts, sent to you from 4911. So keep watching for text from 4911, and reply YES2.

Re: Stop notifications

llibrarian — Thu, 15 Dec 2022 13:45:20 GMT

It was from the Holiday bonus text that I inadvertently stopped notifications so I am not sure if I will continue to get messages as I want to.