topic Re: Payments in Get Support

Payments

Candy2 — Tue, 06 Dec 2022 21:59:28 GMT

How long does it take to change banking information before next payment

Re: Payments

JK8 — Tue, 06 Dec 2022 22:01:14 GMT

@Candy2

To change your card on file you can do it instantly via self service.

Re: Payments

Quigley — Tue, 06 Dec 2022 22:05:56 GMT

@Candy2

It's a pretty quick process if you do it yourself from inside your My Account 😉

Just remember to login to your account using a browser in incognito or private mode first.

You'll have a lot better luck doing that first.

Re: Payments

softech — Tue, 06 Dec 2022 22:27:30 GMT

@Candy2 it is a quick process and you can do it yourself on My Account. Do it whenever you have the new card, just in case problem on the site

https://selfserve.publicmobile.ca/en/account/payment/manage-card

Re: Payments

HALIMACS — Tue, 06 Dec 2022 22:28:00 GMT

@softech

Why are those images watermarked? 🤔

Re: Payments

softech — Tue, 06 Dec 2022 22:35:10 GMT

Haha @HALIMACS , there was a Secret--Suitor going after me earlier...

Re: Payments

HALIMACS — Tue, 06 Dec 2022 23:46:06 GMT

@Candy2

If you're looking to time it because your renewal is upcoming, I'd make sure to update it no less than 1 full day BEFORE your renewal date.

Re: Payments

dust2dust — Tue, 06 Dec 2022 23:57:00 GMT

@HALIMACS- I wouldn't say a user was "going after" softech wrt these images. They were just helping themselves to the free public domain (but belongs to Public) image library but without giving credit to who made the image. So softech cleverly put a watermark on them to identify that he made those images. People can still help themselves but he would know that they're his and maybe say I made those, how about some credit.

This was obviously more so for marked up images. But just a screenshot from the account is nothing to care about.

Re: Payments

HALIMACS — Wed, 07 Dec 2022 00:09:23 GMT

Interesting @dust2dust - i kinda wondered if that was the reason.

Personally, I could care less what images in the 'public domain' here are utilized by others. If they want to use them, I don't need to be credited.

Re: Payments

dust2dust — Wed, 07 Dec 2022 00:11:40 GMT

@HALIMACS- I'm the same. softech saw it differently. To give credit is still nice and proper though (if marked up).

Re: Payments

HALIMACS — Wed, 07 Dec 2022 00:16:15 GMT

Sure @dust2dust, if there was some effort put into creating the pictorial, agree.

Otherwise - no matter here.