topic Re: Phone number in Get Support

Phone number

nikopino — Tue, 06 Dec 2022 16:39:09 GMT

I want to change to another phone compagnie and keep my number please

Re: Phone number

kaytus — Tue, 06 Dec 2022 16:40:52 GMT

@nikopino you can. Just port out your phone # to another carrier. It works. Can keep your #

Re: Phone number

Anonymous — Tue, 06 Dec 2022 16:45:32 GMT

@nikopino- keep in mind that your PM account must still be active at the tie you do the transfer. you will receive a text message asking you to confirm that you want the transfer to happen.

Re: Phone number

nikopino — Tue, 06 Dec 2022 16:45:35 GMT

Didnt work

Re: Phone number

hTideGnow — Tue, 06 Dec 2022 16:48:14 GMT

HI @nikopino

your current PM account must be active

Then join your new carrier and provide them your PM account number and phone number

You will then get a PM text and you need to reply YES within 90 mins

once replied, your phone number will be ported in around 2 or 4 hours

Re: Phone number

Meow — Tue, 06 Dec 2022 16:51:25 GMT

You can do that!

Open account at other provider. Keep both accounts live. Do not close PM account.

Initiate porting at other company. Keep PM SIM in your phone!!! and reply Yes within 90 minutes of receiving SMS from PM. That will CLOSE your PM account (delete it, all funds on account if any, rewards will be lost) and transfer number to another provider.