topic Re: Problem getting holiday reward in Get Support

Problem getting holiday reward

SallyHao — Tue, 06 Dec 2022 00:45:19 GMT

I received an email from PM two days ago saying that all current and new PM users will be getting data, text, and calling rewards during December. However, so far I have not received the text message from PM regarding that. I wonder did any of you existing PM users receive the reward?

Re: Problem getting holiday reward

computergeek541 — Tue, 06 Dec 2022 00:46:25 GMT

@SallyHao wrote:
I received an email from PM two days ago saying that all current and new PM users will be getting data, text, and calling rewards during December. However, so far I have not received the text message from PM regarding that. I wonder did any of you existing PM users receive the reward?

You will be sent a text message about this by theend of Decemberr 15. The free add-on bonsuses cannot be claimed until Public mobile sends the text message to you.

Re: Problem getting holiday reward

Quigley — Tue, 06 Dec 2022 00:46:29 GMT

@SallyHao

The text is being sent out in batches until December 15. You'll get it by then, so don't worry.

Re: Problem getting holiday reward

SallyHao — Tue, 06 Dec 2022 00:49:46 GMT

Is each user guaranteed to get this text message for the bonuses? Will there be deadlines on when to accept these bonuses?

Re: Problem getting holiday reward

computergeek541 — Tue, 06 Dec 2022 00:51:47 GMT

@SallyHao wrote:
Is each user guaranteed to get this text message for the bonuses? Will there be deadlines on when to accept these bonuses?

Please see the announcements section for these details. Everyone is elibile for the 2GB and 500 minutes add-ons. You need to accept the add-ons before the new year (eastern time).

Re: Problem getting holiday reward

SallyHao — Tue, 06 Dec 2022 00:52:48 GMT

I see. Thank you for the explanation!

Re: Problem getting holiday reward

CGO — Tue, 06 Dec 2022 13:00:59 GMT

My friend got it yesterday but I haven't. Just wait for it.