topic Re: Signing in problem. in Get Support

Signing in problem.

Joseeb07 — Mon, 05 Dec 2022 22:41:22 GMT

When I try to sign in, it says : System error. Please try again.

I tried reseting my password. I does confirm my new password, but when I try to sign in to my account it says the same error.

Please help.

Re: Signing in problem.

Barth — Mon, 05 Dec 2022 22:45:30 GMT

It's not just you because exactly the same thing is happening to me.

Thanks, @softech I have also confirmed Incognito Mode and a separate browser (with no cookies) also fails.

Re: Signing in problem.

softech — Mon, 05 Dec 2022 22:43:13 GMT

@Joseeb07 ~~Please try again using Incognito Mode and let us know if it works~~

actually look like system is now down. I cannot login either

Re: Signing in problem.

statusquo — Mon, 05 Dec 2022 22:43:07 GMT

Have you tried incognito or private mode for the browser? There are many problems with cookies not clearing here.

Re: Signing in problem.

hTideGnow — Mon, 05 Dec 2022 22:44:17 GMT

HI @Joseeb07 I got the same error 😞

Re: Signing in problem.

mig39 — Mon, 05 Dec 2022 22:45:18 GMT

Happening to me too 😞

Re: Signing in problem.

softech — Mon, 05 Dec 2022 22:46:18 GMT

@Barth @Joseeb07 I think it is now resolved. I tried again and is able to login

Re: Signing in problem.

Barth — Mon, 05 Dec 2022 22:47:44 GMT

Yes, resolved for me. That was FAST!

Re: Signing in problem.

statusquo — Mon, 05 Dec 2022 22:47:47 GMT

Hello everyone but I have been able to sign into my account just now.

Re: Signing in problem.

Meow — Mon, 05 Dec 2022 22:49:14 GMT

Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

System error

Re: Signing in problem.

Veselin101 — Mon, 05 Dec 2022 22:48:43 GMT

Mine still is not working. Idk what to do

Re: Signing in problem.

Veselin101 — Mon, 05 Dec 2022 22:49:14 GMT

Mine still dosent work:(

Re: Signing in problem.

softech — Mon, 05 Dec 2022 22:49:34 GMT

@Veselin101 probably it is on and off now

If you don't need to do anything urgent, I suggest to avoid for now.

Re: Signing in problem.

Veselin101 — Mon, 05 Dec 2022 22:54:35 GMT

Okay ill try in a hour hopefully it works. Thanks

Re: Signing in problem.

Meow — Mon, 05 Dec 2022 22:55:04 GMT

It is system overload since PM decided to send bonus offer SMS to everybody to minimize endless questions 'where is my bonus'! 😎

Re: Signing in problem.

hTideGnow — Mon, 05 Dec 2022 22:56:22 GMT

HI All, I didn't give up and I am in!! 🙂

Re: Signing in problem.

Veselin101 — Mon, 05 Dec 2022 22:57:15 GMT

Still down for you?

Re: Signing in problem.

Veselin101 — Mon, 05 Dec 2022 23:05:19 GMT

Iam in finally thanks everyone! Happy holidays

Re: Signing in problem.

golfball — Mon, 05 Dec 2022 23:19:38 GMT

I'm still getting "System error" when I try to log in.

Re: Signing in problem.

hTideGnow — Mon, 05 Dec 2022 23:20:58 GMT

HI @golfball I just tried again and still able to login

Try clear cache and restart browser

or try using different browsers or Private/Incognito mode

Or , wait and try later.