topic Re: Lost my phone. in Get Support

Lost my phone.

Gabyg1 — Mon, 05 Dec 2022 22:14:01 GMT

I have lost my phone. Can it be found with my Public Mobile phone number?

Re: Lost my phone.

kaytus — Mon, 05 Dec 2022 22:11:04 GMT

@Gabyg1 you can call yourself. see anybody pick up your phone call. or if your phone have find your device further, then you can use it.

Re: Lost my phone.

HALIMACS — Mon, 05 Dec 2022 22:13:06 GMT

@Gabyg1

No, it cannot.

The only Services you can use are Google or Apple-related services such as "find my phone".

I would recommend calling it and hoping someone honest answers and arranges a meeting.

After multiple attempts, if you have no luck and you do not have 'find my phone' activated, use the Lost/Stolen feature in self-serve to ensure no one can use the service from the device.

Re: Lost my phone.

softech — Mon, 05 Dec 2022 22:22:35 GMT

@Gabyg1 Sorry, no. PM will not try to locate your phone

try to locate via the FindMyPhone from the different brands

Apple: https://www.apple.com/ca/icloud/find-my/

(how to use: https://www.pcmag.com/how-to/find-a-lost-iphone)
Google: https://myaccount.google.com/find-your-phone

Samsung: https://findmymobile.samsung.com/

(how to use: https://www.pcmag.com/how-to/how-to-find-a-lost-android-phone)

Also, login to My Account, click Quick Link Menu on top and put the phone to Lost/Stolen first

Re: Lost my phone.

Meow — Mon, 05 Dec 2022 22:59:21 GMT

Yes, sort of. You can call your phone and honest person might answer and arrange to meet with you (for a small reward?!).

Otherwise - no. It is gone.

Report it as lost/stolen to suspend your service. Then get new phone and SIM and do swap SIM .

Re: Lost my phone.

BKNS27 — Mon, 05 Dec 2022 23:26:35 GMT

@Gabyg1

If your phone is an iPhone, login to your iCloud account and track your phone on Find My.

If your phone is an Samsung, login your Samsung account and track your phone on Find My Device.

This only works if you enable the setting and the person who find your phone didn’t put it on Airplane mode.