topic Re: Network Reset on Light Phone in Get Support

Network Reset on Light Phone

smncaux — Mon, 05 Dec 2022 21:54:01 GMT

Hello,

Does anyone know how to carry out a network reset on a Light Phone?

Thanks

Re: Network Reset on Light Phone

hycm53 — Mon, 05 Dec 2022 22:07:36 GMT

@smncaux wrote:
Hello,

Does anyone know how to carry out a network reset on a Light Phone?

Thanks

https://support.thelightphone.com/hc/en-us/sections/360006003831-Phone-Settings

https://productioncommunity.publicmobile.ca/t5/Get-Support/Light-Phone-2-not-making-calls/td-p/760986

Re: Network Reset on Light Phone

softech — Mon, 05 Dec 2022 22:10:15 GMT

@smncaux try this:

Go to Settings > General > Reset > Reset Network Settings.

Re: Network Reset on Light Phone

dabr — Mon, 05 Dec 2022 22:10:37 GMT

@smncaux For android phones, just open Settings>General management/System>Reset>Reset network settings.

You may need to enter a PIN if one is set, then reboot the phone.

This will also remove your WIFI password, so you'll need to reset that as well.

Re: Network Reset on Light Phone

smncaux — Mon, 05 Dec 2022 22:13:46 GMT

A Light Phone is neither an Android or iOS. It is it's own thing so this path doesn't exist for me.

Re: Network Reset on Light Phone

softech — Mon, 05 Dec 2022 22:15:31 GMT

@smncaux since Light Phone does not have too many settings, you might want to do a Factory reset then

Settings > Account & Info > Factory Reset

Re: Network Reset on Light Phone

dabr — Mon, 05 Dec 2022 22:17:04 GMT

@smncaux Oh really? Interesting. I was only aware of android and iPhone devices. Try googling your device for the network reset options or maybe the manual for this device may have some information?

Re: Network Reset on Light Phone

softech — Mon, 05 Dec 2022 22:19:04 GMT

and @smncaux you aware that Light phone is 4G LTE only?

You won't be getting calls on PM network as PM needs 3G to carry voice and Light Phone does not have 3G