topic Re: Holiday Offer in Get Support

Holiday Offer

Mangat7 — Sun, 04 Dec 2022 22:16:55 GMT

Is the holiday Offer for everyone, I am on the lowest plant the 100 minutes Canada wide calling, unlimited text one.

Re: Holiday Offer

JK8 — Sun, 04 Dec 2022 19:22:29 GMT

@Mangat7

Yes, it is for everyone.

Re: Holiday Offer

Outdoorsman — Sun, 04 Dec 2022 19:23:08 GMT

@Mangat7 hi yes it is just wait for the text and reply YES2 to claim your gifts

Re: Holiday Offer

Yummy — Sun, 04 Dec 2022 19:28:51 GMT

YES, it is for everyone no matter plan you have.

Re: Holiday Offer

HALIMACS — Sun, 04 Dec 2022 19:30:39 GMT

@Mangat7

MORE THE MERRIER

All the details are here from the announcement made December 1st:

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-with-Public-Mobile/td-p/913337

Re: Holiday Offer

walker1 — Sun, 04 Dec 2022 19:31:02 GMT

@Mangat7

Yes, it's for everyone and doesn't matter what plan you have or don't have. Just enjoy them when you finally get them.

Re: Holiday Offer

HXCHEN — Sun, 04 Dec 2022 19:53:03 GMT

Yes, It's for everyone! It's everyone's holiday!

Re: Holiday Offer

Johnnytheman — Sun, 04 Dec 2022 19:53:16 GMT

yes its for everyone,when you receive your text reply YES2 and you will receive 2gb of data free

Holiday Offer

Mangat7 — Sun, 04 Dec 2022 22:15:14 GMT

I don't think I got the holiday Offer yet, but what number does it come from so I can search it up in my messages incase I missed it

Re: Holiday Offer

Yummy — Sun, 04 Dec 2022 19:56:13 GMT

It will come from 4 digits number.

5129 or 5169, 4911 or similar.

Re: Holiday Offer

Outdoorsman — Sun, 04 Dec 2022 19:57:10 GMT

@Mangat7 hi my text came from 4911 it should come before dec 15th

Re: Holiday Offer

walker1 — Sun, 04 Dec 2022 20:04:23 GMT

@Mangat7

It'll come the number 4911, like mine did.

Re: Holiday Offer

brettster99 — Sun, 04 Dec 2022 20:13:06 GMT

@Mangat7 It will come from 4911

Re: Holiday Offer

brettster99 — Sun, 04 Dec 2022 20:15:25 GMT

@Mangat7

Yes it is for everyone. No matter which plan. The texts are going out in batches until the 15th of December. So keep your eyes open for the text and reply when you finally get it YES2.

Re: Holiday Offer

anthonyHuynh — Mon, 05 Dec 2022 23:14:23 GMT

Hi all,

Is there away you can add the bonus like last year add on ? I am away from Canada so I dont think I will recveive message or can reply back Yes2. Please help. Thank you very much

Re: Holiday Offer

hTideGnow — Mon, 05 Dec 2022 23:16:42 GMT

HI @anthonyHuynh Yes, CS agent will help, as long as your plan is still active and not suspended

Open ticket with CS agent and ask

at : https://publicmobile.ca/chatbot.

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Holiday Offer

dabr — Mon, 05 Dec 2022 23:18:03 GMT

@anthonyHuynh You'll need to contact customer support via chatbot or private message after the 15th and they will add the gifts to your account. Just keep the account active during this month. Here's a link to chatbot if needed: https://www.publicmobile.ca/en/on/get-help