topic Re: Public Points vs. Rewards in Get Support

Public Points vs. Rewards

rmsraven — Sun, 04 Dec 2022 18:47:16 GMT

If I change to Public Points from the Rewards program, does my monthly bill stay the same or does it go up to the regular plan payment? Does that mean I have to redeem points in order to reduce my bill on a periodic basis? There is nothing in the FAQs that compare the two and companies don't change rewards programs unless it is better for them imo. Thanks!

Re: Public Points vs. Rewards

Outdoorsman — Sun, 04 Dec 2022 18:50:07 GMT

@rmsraven hi to make a long story short DO NOT CHANGE you will regret it and there is no going back,you will lose way more then you will gain

Re: Public Points vs. Rewards

JK8 — Sun, 04 Dec 2022 18:50:31 GMT

@rmsraven

Do not switch to Public Points. The old rewards system is way better. Period.

Re: Public Points vs. Rewards

will13am — Sun, 04 Dec 2022 18:56:30 GMT

@rmsraven , if you switch to the points system your monthly costs will go up. You will lose the loyalty reward. The auto pay is on par with points discount for plans $40 and above. DO NOT switch from the legacy system.

Re: Public Points vs. Rewards

brettster99 — Sun, 04 Dec 2022 18:59:40 GMT

@rmsraven It goes up. Yes you will have to redeem points to reduce bill and you need 15 points in order to do this. It’s so much worse for consumers and way better for the company

Re: Public Points vs. Rewards

rmsraven — Sun, 04 Dec 2022 19:06:22 GMT

Thanks, what I thought.

Re: Public Points vs. Rewards

computergeek541 — Sun, 04 Dec 2022 19:39:25 GMT

Re: Public Points vs. Rewards

EMasson — Mon, 16 Jan 2023 16:27:57 GMT

Question? Is it possible to roll back to the old rewards program? Thanks

Re: Public Points vs. Rewards

dust2dust — Mon, 16 Jan 2023 16:30:29 GMT

@EMasson- No.