topic Re: SIM card in Get Support

SIM card

LinToe — Sun, 04 Dec 2022 16:12:47 GMT

I used to be a customer of Public Mobility. I moved to another carrier, I want to return to Public Mobile. Do I need to get a new SIM card?

Re: SIM card

JK8 — Sun, 04 Dec 2022 16:15:12 GMT

@LinToe

If you ported your number out of PM your account would have been automatically closed, therefore you would need a new SIM card and activate all over again.

Re: SIM card

HALIMACS — Sun, 04 Dec 2022 16:15:40 GMT

Yes you will, @LinToe

You can get at TELUS, KOODO, or Mobile Klinic locations. Or here under Shop tab above.

Re: SIM card

Dunkman — Sun, 04 Dec 2022 16:15:31 GMT

Yes, you will need to purchase a new SIM card. Your old used SiM card will not work.

Sim cards can be purchased online via PM website or Amazon. Or in store at a Telus or Koodo store. Phone ahead to make sure that the store sells PM Sim card.

Re: SIM card

Meow — Sun, 04 Dec 2022 16:33:15 GMT

Yes, you need new SIM, unique email to open new account. You are starting from the scratch. After opening new account, pick temp number and when service is fully functional transfer your number.

Re: SIM card

torontokris — Sun, 04 Dec 2022 16:43:28 GMT

Yes the old sim card is deactivated/ dead. Purchase a new one online Amazon or participating Telus/Koodo stores (call them ahead of time to check stock)

Re: SIM card

Tsawwassen — Sun, 04 Dec 2022 17:05:49 GMT

Yes - new Public Mobile SIM card required.

Re: SIM card

hairbag1 — Sun, 04 Dec 2022 17:38:15 GMT

@LinToe....you're going to need a new sim. Here's a link to get one and they promise very fast delivery. If you're in the GTA, they have a option to pick it up...

https://canadiancellsupplies.com/collections/sim-cards/products/multi-sim-card-for-standard-micro-nano-devices-prepaid-subscribe-plans-for-public-mobile

Also, if you want to port your number back to Public, there's several steps involved, so do some reading here, before you attempt it. Make sure you do not close out your old account until port to PM successfully.

Welcome back.

Re: SIM card

hycm53 — Sun, 04 Dec 2022 17:47:40 GMT

@LinToe wrote:
I used to be a customer of Public Mobility. I moved to another carrier, I want to return to Public Mobile. Do I need to get a new SIM card?

Yes, absolutely you need new sim card, activate and create new account.