topic Subscriptions in Get Support

Subscriptions

messenabout — Sun, 04 Dec 2022 03:09:31 GMT

I tried to unsubscribe from a discussion and this is what I got:

?????

Doesn't sound right to me!

Re: Subscriptions

will13am — Sun, 04 Dec 2022 02:12:16 GMT

@messenabout , did you use the my subscription tab to uncheck stuff that you had subscribed to? If you did that then all is good.

Re: Subscriptions

BKNS27 — Sun, 04 Dec 2022 02:14:05 GMT

@messenabout

That doesn’t sound right if you didn’t request to be removed from this Community.

Either that this might be a mistake or something.

Reach out to a CS_Agent to ask why.

Re: Subscriptions

HALIMACS — Sun, 04 Dec 2022 02:19:31 GMT

@messenabout

Tap your avatar upper right, then go down to My Settings.

Does your Community e-mail address appear there? If so, I suspect all is fine.

Re: Subscriptions

messenabout — Sun, 04 Dec 2022 02:27:18 GMT

@HALIMACS @BKNS27 @will13am

Yes it still shows my email address even after refreshing. The only thing is there's a check mark that says do not send me any Community emails. That may not be exactly what I want but I am receiving far more than I need to. I'd rather change that individually however. Anyway when I went to save it with the do not send me the emails check mark it wouldn't let me unless I put in a new email address and confirm it so I just backed out of there. We'll see how it goes. Thank you guys for your immediate attention.