topic Re: Shipping Refund in Get Support

Shipping Refund

tams47 — Tue, 04 Jan 2022 19:53:07 GMT

Brand new to PM...I read that they are offering a refund on teh $10 shipping charge when you order your SIM. HOw do we get this credited to our account? Thanks!

Re: Shipping Refund

chrstyles — Wed, 27 Jul 2016 14:25:25 GMT

Hi,

You have to email rebate@publicmobile.ca with your activated phone number once you've activated service. After that, you will receive the rebate/refund within 7 days. Hope that helps

Re: Shipping Refund

ute1978 — Wed, 27 Jul 2016 14:26:09 GMT

This is what you get in your confirmation email after you ordered:

"To request your rebate, email rebate@publicmobile.ca with your SIM order number (see the subject line of this email) and your Public Mobile phone number included. We’ll issue your rebate within 7 days of the email being received."

Re: Shipping Refund

tams47 — Wed, 27 Jul 2016 14:49:11 GMT

Excellent, thanks for your help 🙂

Re: Shipping Refund

tams47 — Thu, 28 Jul 2016 14:03:09 GMT

JUst wanted to note that I recieved an email this morning and my refund has already been processed - great service!