topic Re: Activation in Get Support

Activation

Kd92 — Fri, 02 Dec 2022 18:24:06 GMT

hi I bought a SIM card and 2 public mobile vouchers and when I try to activate my SIM card online they won’t let me put my voucher in anywhere... please help

Re: Activation

Outdoorsman — Fri, 02 Dec 2022 18:31:14 GMT

@Kd92 hi with the new upgrades here they forgot to put that feature back for activations

you need the help of a service rep to help with that

private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

Re: Activation

CountyDownIeUk — Fri, 02 Dec 2022 18:47:09 GMT

They are kind of forcing you to use an approved credit card or debit card. And AFTER that you can use vouchers. Perhaps a CSA can assist. And do you have a referral code to use....it will get you a $10 bill credit.

It is now hard (impossible) to remove your auto pay set up yourself. But you can replace or update it. So just a tip...a Vanilla Prepaid Mastercard (not a My Vanilla) can be used for auto pay. A $25 Vanilla card costs $30.....but do have an expiry. I have put the same $25 card on 3 accounts for peace of mind...but of course you must be good at managing funds on your account to be there when needed.