topic Calling Canada from US in Get Support

Calling Canada from US

Tapper22 — Fri, 02 Dec 2022 15:39:57 GMT

I have purchased the text, call and data plan add-on before coming to US. QUESTION: Does my calling feature cover calls to Canada?

Re: Calling Canada from US

dust2dust — Fri, 02 Dec 2022 15:41:44 GMT

Yes. Be sure to connect to T-Mobile. Talk is the primary problem. Text and data should work.

Re: Calling Canada from US

Outdoorsman — Fri, 02 Dec 2022 15:43:37 GMT

@Tapper22 hi with the 10 day US add on you should be able to call Canada use t-mobile 2g for best results

Re: Calling Canada from US

will13am — Fri, 02 Dec 2022 15:44:33 GMT

@Tapper22 , calling does include calls to Canada and US. To call you need to be connected to T-Mobile and hope that where you are there is access to 2G network. The 3G network has been shut down in the US since this summer. If you encounter issues with calling, you might want to install a calling app that uses data such as talkatone which will allow calls to Canada and US.