topic Re: New activation in Get Support

New activation

Topranks — Thu, 01 Dec 2022 22:50:21 GMT

I have been waiting for my SIM card for almost a week, now I received my SIM card I am being told the plan is no longer available, is this for real? What am I supposed to do now.

Re: New activation

HALIMACS — Thu, 01 Dec 2022 22:51:37 GMT

Which plan were you looking for, @Topranks ?

If you can, we're pretty sure come Christmas/Boxing Day, there'll be some pretty sweet deals to be had for new activations.

Might be worth the wait!!!

Re: New activation

dabr — Thu, 01 Dec 2022 22:53:04 GMT

@Topranks Which plan are you wanting to activate?

I logged into my account earlier and all the promo plans are still available, $40/15GB, $45/20GB plus the $55/20GB with 20OFFMONTHLY code still getting acceptd.

Re: New activation

kaytus — Thu, 01 Dec 2022 22:53:14 GMT

@Topranks only thing i can think of it. get ready for your order SIM card info. send the ticket to CS-Agent that stated that you bought the SIM during the promo date. I hope it can help. Good Luck

Re: New activation

Meow — Thu, 01 Dec 2022 22:55:36 GMT

15GB/$40 is still available when trying to change plan. If you consider Cyber Monday deal it expired at the and of Tuesday

You could plead your case with agent but it IS difficult to get some promos if you do not have PM SIM ready which is not realistic for most people wanting service.

Re: New activation

Topranks — Thu, 01 Dec 2022 23:06:16 GMT

Thanks Meow, Is this the way that public mobile does business? Are we still in Canada?

Re: New activation

gpixel — Fri, 02 Dec 2022 00:51:17 GMT

@Topranks

pick the $55 plan and enter the promo code dabr has mentioned in his post. he said it's still active