topic Re: New Activation problems in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913830#M626087 <P>Hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/266816">@PKB</a>&nbsp;don't rush to activate again.</P><P>Check credit card to see if PM charged you.&nbsp; If they did, try the som card in a phone and see if it works</P><P>&nbsp;</P><P>If they did not charge yet, try activate using Private or Incognito mode.&nbsp; &nbsp;You requested porting?&nbsp; please use old provider's account number</P> Thu, 01 Dec 2022 22:33:51 GMT hTideGnow 2022-12-01T22:33:51Z New Activation problems https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913826#M626083 <P>Trying to activate a new account but cannot complete as an error code 837 pops up</P> Thu, 01 Dec 2022 22:31:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913826#M626083 PKB 2022-12-01T22:31:14Z Re: New Activation problems https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913828#M626085 <P>Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.</P> Thu, 01 Dec 2022 22:31:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913828#M626085 Yummy 2022-12-01T22:31:56Z Re: New Activation problems https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913830#M626087 <P>Hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/266816">@PKB</a>&nbsp;don't rush to activate again.</P><P>Check credit card to see if PM charged you.&nbsp; If they did, try the som card in a phone and see if it works</P><P>&nbsp;</P><P>If they did not charge yet, try activate using Private or Incognito mode.&nbsp; &nbsp;You requested porting?&nbsp; please use old provider's account number</P> Thu, 01 Dec 2022 22:33:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-Activation-problems/m-p/913830#M626087 hTideGnow 2022-12-01T22:33:51Z