topic Re: Upgrade promo not appearing on my account in Get Support

Upgrade promo not appearing on my account

malams — Mon, 28 Nov 2022 16:52:49 GMT

I got this text and when i click it i do not see it under my account. What do i do? Please help. Thanks

Public Mobile here.
Save this Cyber Monday on our 4G speed plans! Upgrade to 15GB of 4G speed data for just $40/mo. Get this deal in My Account at https://myaccount.publicmobile.ca. Plus, refer-a-friend and you'll both receive $5 off your bill for the next 5 months! Conditions apply.

Re: Upgrade promo not appearing on my account

HALIMACS — Mon, 28 Nov 2022 16:56:46 GMT

When you do a plan change @malams , it is usually set to your next renewal.

In order to see it pending, (or set one up) when you log on to self-serve, click the little refresher icons, then go under the tab "plans and add ons" on the left for any pending plan changes.

Re: Upgrade promo not appearing on my account

Outdoorsman — Mon, 28 Nov 2022 16:57:26 GMT

@malams hi in your change plan section use the scroll down arrow and you will see the offer 😁

Re: Upgrade promo not appearing on my account

gpixel — Tue, 29 Nov 2022 04:49:34 GMT

@malams

I don't believe that plan is offered anymore...

$45/20gb & $35/20gb($20 credit for 15 months) are the available promos

Re: Upgrade promo not appearing on my account

malams — Thu, 01 Dec 2022 14:50:06 GMT

Thank you all for your help. I think i was able to get it

Re: Upgrade promo not appearing on my account

computergeek541 — Thu, 01 Dec 2022 15:00:21 GMT

self solution removed