topic Re: how to get refund in Get Support

how to get refund

Khawer — Wed, 30 Nov 2022 15:15:54 GMT

some one is using my master card,

Meow — Wed, 30 Nov 2022 15:20:01 GMT

PM does not provide refund except for US add-on not working (at their discretion).

If you suspect somebody is using and abusing your credit card talk to you bank.

Be aware if you ask for chargeback from your bank regarding charges form PM your account will be in jeopardy.

Outdoorsman — Wed, 30 Nov 2022 15:20:30 GMT

@Khawer hi hopefully you have called your cc company and secured your card,why do you think it is a public issue what has happened?

Khawer — Wed, 30 Nov 2022 15:20:37 GMT

Some one is using my credit card, Nov. 7, 2022 $45.20 charged.

walker1 — Wed, 30 Nov 2022 15:20:40 GMT

@Khawer Shouldn't you be contacting Mastercard about that problem?

Tsawwassen — Wed, 30 Nov 2022 15:21:09 GMT

This is a no brainer —-Lock your card immediately and call the card issuer.

hycm53 — Wed, 30 Nov 2022 15:25:10 GMT

@Khawer wrote:
Some one is using my credit card, Nov. 7, 2022 $45.20 charged.

Are you or someone of your family is PM customer and using MasterCard to pay? $45.20 is $40.00 plan plus 13% tax.

HALIMACS — Wed, 30 Nov 2022 16:20:18 GMT

I guess the first thing we need to know is are you, or anyone in your group of people, utilizing Public Mobile as a mobile service provider?

If so, log on the self-serve to see which account and number the payment was for. Probably just a renewal amount.

If not, contact the credit card company and dispute the charge.

CountyDownIeUk — Wed, 30 Nov 2022 16:58:48 GMT

Contact your Financial Institution as they should refund fraudulent charges. If a known person used your card, then it’s on you.