topic Problems with Phoen Numbers in Get Support

Problems with Phoen Numbers

wamis27 — Tue, 29 Nov 2022 23:35:32 GMT

Changed my number, except phone not working and number I am supposedly to have someone else has.

Also how do you contact a rep to have problem solved.

HALIMACS — Tue, 29 Nov 2022 23:38:46 GMT

You can change your number up to four times per cycle. I would recommend trying to change it again.

Quigley — Tue, 29 Nov 2022 23:42:00 GMT

@wamis27 To contact PM send a private message to CS_Agent

or use the Chat Bot Simon to get a service ticket.

Unfortunately, PM gives people phone numbers, they shouldn't because there already being used.

hTideGnow — Tue, 29 Nov 2022 23:44:40 GMT

Hi @wamis27 so, you were assigned someone else number? You have no choice, just gi back My Account and pick another number

Community_QA — Wed, 30 Nov 2022 02:02:18 GMT

for some reason Telus and PM always giving out existing number to new accounts. weird glitch. Rogers or Bell don't have this