topic Re: Ported phone from Telus to public and not working in Get Support

Ported phone from Telus to public and not working

Coleen — Tue, 29 Nov 2022 17:10:48 GMT

Re: Ported phone from Telus to public and not working

will13am — Tue, 29 Nov 2022 17:12:58 GMT

@Coleen , there seems to be a problem with number ports from the sister brands in recent times. Please use the chatbot link to initiate a support ticket.

Re: Ported phone from Telus to public and not working

Outdoorsman — Tue, 29 Nov 2022 17:13:27 GMT

@Coleen hi there have been many issues with porting mentioned today,I will private message you the porting dept number

Re: Ported phone from Telus to public and not working

stephenCA — Tue, 29 Nov 2022 17:26:27 GMT

Hello @Outdoorsman. Can you PM me the porting department too? I'm having same issues as others and I'll save a ticket by asking here.

Re: Ported phone from Telus to public and not working

Outdoorsman — Tue, 29 Nov 2022 17:27:34 GMT

@stephenCA sure no problem

Re: Ported phone from Telus to public and not working

fcf777 — Tue, 29 Nov 2022 17:44:11 GMT

Just so you know, I called the porting department and was on hold TWICE for one hour and each time my call was cut off with the message: "We are having trouble connecting your call. Please try or call again later"

Re: Ported phone from Telus to public and not working

stephenCA — Tue, 29 Nov 2022 17:44:57 GMT

Thank you.

Re: Ported phone from Telus to public and not working

ashleyimasuen — Tue, 29 Nov 2022 18:35:10 GMT

Hello, Can I receive the porting department number as well, having the same issue porting from Telus to public mobile

Re: Ported phone from Telus to public and not working

hycm53 — Tue, 29 Nov 2022 19:34:17 GMT

@ashleyimasuen wrote:
Hello, Can I receive the porting department number as well, having the same issue porting from Telus to public mobile

I sent to you, check your inbox.