https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911585#M624301 <P>I paid for an Add-on and it wasn't applied to my account. Is there a way to talk to someone at Public Mobile? the chat didn't help with my issue.</P> Tue, 29 Nov 2022 03:27:30 GMT sangel 2022-11-29T03:27:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911585#M624301 <P>I paid for an Add-on and it wasn't applied to my account. Is there a way to talk to someone at Public Mobile? the chat didn't help with my issue.</P> Tue, 29 Nov 2022 03:27:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911585#M624301 sangel 2022-11-29T03:27:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911586#M624302 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/266181">@sangel</a>&nbsp;</P><P>After you purchased the Add-on. Refresh your browser by clicking on the circular arrow.</P> Tue, 29 Nov 2022 03:28:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911586#M624302 BKNS27 2022-11-29T03:28:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911588#M624304 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/266181">@sangel</a>&nbsp;, use incognito mode on your browser when accessing the self serve account to avoid seeing stale cached data.&nbsp; Sometimes the stale data can interfere with account changes which is way more disconcerting than seeing old stuff.&nbsp;&nbsp;</P> Tue, 29 Nov 2022 03:33:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on/m-p/911588#M624304 will13am 2022-11-29T03:33:40Z