topic Overpayment in Get Support

Overpayment

Ken-1 — Mon, 28 Nov 2022 23:20:45 GMT

I changed my plan and paid it today. I was not getting a confirmation of payment so tried 2 times more. Low and behold I 3 payments. Please refund the $86.00 overpayment.

Re: Overpayment

brettster99 — Mon, 28 Nov 2022 23:22:10 GMT

You probably got credit into your account for the future months of service. So you have $86.00 worth of credits to be used for payment for future months. Unlikely you will get a refund. But you can always try.

Re: Overpayment

Outdoorsman — Mon, 28 Nov 2022 23:22:32 GMT

@Ken-1

Hi try not to press to many buttons around here lol,to ask for a refund

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user