topic Re: 2 numbers ported but 2 different issues in Get Support

2 numbers ported but 2 different issues

gauravtuli — Mon, 28 Nov 2022 22:50:19 GMT

Hi Everyone,

I chose to port out of Public and am having issues on both my numbers.

1. On the 1st number, I got a SMS to confirm the port. After replying 'Yes', i swapped the sim but my number is still not ported and I cannot make any calls.

2. On the 2nd number, I never even got the SMS to confirm the port.

Re: 2 numbers ported but 2 different issues

kaytus — Mon, 28 Nov 2022 22:52:26 GMT

@gauravtuli sorry to hear that.

Re: 2 numbers ported but 2 different issues

hTideGnow — Mon, 28 Nov 2022 22:54:51 GMT

Hi @gauravtuli

for both problem, you can call the porting support team and talk to live person and they will fix it. I will message you the phone number. Please check your Community inbox