Code

CanadaWorld — Mon, 28 Nov 2022 22:46:40 GMT

I’m not getting the code to reset my password

Re: Code

walker1 — Mon, 28 Nov 2022 22:48:20 GMT

@CanadaWorld Try having it sent to your phone or email address. Look under the junk and spam mail too.

Re: Code

hTideGnow — Mon, 28 Nov 2022 22:51:35 GMT

HI @CanadaWorld did you request to send the reset password to email or phone?

if you are really unable to get the code, open ticket with CS agent at : https://publicmobile.ca/chatbot.

First type Forgot Login,
then select the only choice there: "Contact..",
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Code in Get Support

Code

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