topic Re: Why so difficult to sign in Many times not get in in Get Support

Why so difficult to sign in Many times not get in

Mackay-42 — Mon, 28 Nov 2022 21:45:27 GMT

Re: Why so difficult to sign in Many times not get in

sszz06 — Mon, 28 Nov 2022 21:48:14 GMT

me too

Re: Why so difficult to sign in Many times not get in

ottawa — Mon, 28 Nov 2022 21:52:02 GMT

Sometimes I find it's just really slow to get in. I suspect some of my fails are because I was less patient than the site demanded (I'm not going to say "impatient" because there's line where the site is being unreasonable). Not as bad as some though, e.g. target.com is giving me a terrible time today.

Re: Why so difficult to sign in Many times not get in

dabr — Mon, 28 Nov 2022 21:56:23 GMT

@Mackay-42 @sszz06 Try again using incognito/private mode or another browser. PM's self serve has caching issues since the update to the account a few months ago and still hasn't been fixed, unfortunately.

edit: I should add that even using incognito mode, it's taking a lot longer to load which I'm suspecting is due to extra traffic because customers maybe trying to take advantage of black Friday/cyber Monday promos.