topic Couldn’t verify my phone number in Get Support

Couldn’t verify my phone number

leslielouie — Mon, 28 Nov 2022 21:17:01 GMT

I’m trying to activate

Re: Couldn’t verify my phone number

softech — Mon, 28 Nov 2022 21:18:41 GMT

@leslielouie wrote:
I’m trying to activate

@leslielouie give us more info.. which part are you at to try to "verify" your phone number? You are trying to login Self Serve My Account ? or you have not activate yet?

Re: Couldn’t verify my phone number

Outdoorsman — Mon, 28 Nov 2022 21:20:08 GMT

@leslielouie hi you are trying to port your number and it won't let you? you may have to take a temp number and contact customer service to help you port it

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here