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    <title>topic Re: Account number in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911206#M624010</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/265774"&gt;@zs786&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I can’t log into my account&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;If you do not know your email account and you have tried clearing your cache and going incognito and the Forgot your password is not working for you contact an agent.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener nofollow noreferrer"&gt;here&lt;/A&gt; to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Alternatively, you can send a private message to our Agents by clicking &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN class=""&gt;During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Monday to Sunday: 6 AM to 10 PM EST&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;Keep an eye on the envelope icon in top right hand corner for a reply from the agent.&lt;/P&gt;</description>
    <pubDate>Mon, 28 Nov 2022 20:36:19 GMT</pubDate>
    <dc:creator>JK8</dc:creator>
    <dc:date>2022-11-28T20:36:19Z</dc:date>
    <item>
      <title>Account number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911200#M624005</link>
      <description>&lt;P&gt;Looking to get account number&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 20:27:35 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911200#M624005</guid>
      <dc:creator>zs786</dc:creator>
      <dc:date>2022-11-28T20:27:35Z</dc:date>
    </item>
    <item>
      <title>Re: Account number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911201#M624006</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/265774"&gt;@zs786&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Log into self service and choose Profile tab. Account number is there when you hover over it.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 20:30:00 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911201#M624006</guid>
      <dc:creator>JK8</dc:creator>
      <dc:date>2022-11-28T20:30:00Z</dc:date>
    </item>
    <item>
      <title>Re: Account number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911203#M624008</link>
      <description>&lt;P&gt;I can’t log into my account&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 20:33:32 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911203#M624008</guid>
      <dc:creator>zs786</dc:creator>
      <dc:date>2022-11-28T20:33:32Z</dc:date>
    </item>
    <item>
      <title>Re: Account number</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911206#M624010</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/265774"&gt;@zs786&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I can’t log into my account&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;If you do not know your email account and you have tried clearing your cache and going incognito and the Forgot your password is not working for you contact an agent.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click &lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="noopener nofollow noreferrer"&gt;here&lt;/A&gt; to get started.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class=""&gt;Alternatively, you can send a private message to our Agents by clicking &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener"&gt;here&lt;/A&gt;. You’ll need to be logged in to your Community account for the link to work.&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;SPAN class=""&gt;During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:&lt;/SPAN&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Monday to Sunday: 6 AM to 10 PM EST&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;Keep an eye on the envelope icon in top right hand corner for a reply from the agent.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 20:36:19 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Account-number/m-p/911206#M624010</guid>
      <dc:creator>JK8</dc:creator>
      <dc:date>2022-11-28T20:36:19Z</dc:date>
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