topic US Roaming unreliable in Get Support

US Roaming unreliable

ericjmurphy — Mon, 28 Nov 2022 19:17:57 GMT

Since the deprecation of 3G networks in the US Public Mobile US roaming generally hasn't worked where my wife and I have travelled. Does Public Mobile offer a 4G option for US roaming?

Re: US Roaming unreliable

softech — Mon, 28 Nov 2022 19:20:25 GMT

@ericjmurphy For PM, the roaming is actually on 4G /LTE if it is data or text. So, data and text should be reasonably reliable.

Only voice is using T-Mobile 2G network.

This is the current setup whether you are on 3G speed or 4G speed plan.

The issue will hopefully be resolved once PM introduces VoLTE, but there is no solid date for that

Re: US Roaming unreliable

hairbag1 — Mon, 28 Nov 2022 19:22:39 GMT

Nope...just the existing 10 Day US Roaming options you see.

It's a known that the talk portion of the add-on isn't real reliable. Did you manually select T-Mobile ?

If you had a bad experience with the add-on, I suggest you contact a CSA and request a credit if that add-on wasn't working.

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